At lsimpkin.store, we want you to shop with complete confidence. If for any reason you are not fully satisfied with your purchase, we’re here to help.
30-Day Free Returns & Exchanges
- We offer free returns and exchanges within 30 days of receiving your order.
- There are no restocking fees for returns or exchanges.
Conditions for Returns
To be eligible for a return or exchange:
- Items must be unused, in their original condition, and with all tags and packaging intact.
- Proof of purchase (such as your order number or receipt) is required.
Return Shipping Costs
- If the return is due to a defect, damage, or an error on our part, lsimpkin.store will cover all return shipping costs.
- If the return is due to personal preference (e.g., change of mind, color preference), the customer is responsible for the return shipping costs.
Refunds
- Once we receive and inspect your returned item, we will process your refund within 5-7 business days.
- Refunds will be issued to your original payment method. Depending on your payment provider, it may take additional time for the funds to appear in your account.
How to Initiate a Return
To start a return or exchange, please contact our customer service team:
📧 Email: [email protected]
📞 Phone: +1 (254) 213-3303
Or send your return package to:
Return Address:
1526 Valencia Dr
Corpus Christi, TX 78416
United States
Our team is here to assist you every step of the way to ensure a smooth return process.
Thank you for shopping at lsimpkin.store. We appreciate your trust and look forward to serving you again!